Personal data policy

We are committed to protecting and respecting your privacy. This privacy policy explains how we use and process your personal data when you visit our website or seek our services according to the GDPR protection regulation. 

Data is collected solely for the purpose of providing therapy, counseling or coaching for people 18 years or older. We never share your data with any other providers as the European and Danish confidentiality laws regarding the provision of psychological therapy. 

We collect and process data for the following purposes: 

1. Therapy, counseling and coaching planning and provision
2. Communicate with you such as responding to inquiries
3. Billing 
4. Notifying you of upcoming changes to our practice and/or groups that are starting in the future.

We will only share your personal data with third parties if it is necessary or if we are legally required to do so. We will take all reasonable steps to ensure that your personal data is treated securely and in accordance with this privacy policy. 

You have the following rights with respect to your data:

1. You have the right to a copy of your personal data
2. You have the right to request correction or deletion of your personal data. 

The data services we use include: 

1. One.com for web hosting and emails (encrypted in compliance with GDPR)
2. Apple cloud (encrypted in compliance with GDPR)
3. Calendly for scheduling (encrypted and in compliance with GDPR)
4. Diniro for accounting (encrypted and in compliance with GDPR)
5. Easy Practise for the storage of name, email, and short summary of sessions (encrypted and in compliance with GDPR)
6. Surrealcms.com is hosting webeditor

We will do a great deal to take care to protect your data. There are some things that are your responsibility. We cannot be held accountable for example, for: 

1. Emails left open on your personal computer
2. Your personal passwords on your devices
3. Ensuring encryption with your personal email servers 

We may update this policy from time to time by posting a new version on our website. We encourage you to check this page regularly to stay informed about our privacy practices. 

If you have any questions or concerns about our privacy policy, please do not hesitate to contact Lene Bisgaard at: info@lenebisgaard.com, CVR number: DK42803243.